I have HND/ORD booked on JL in mid April, which I am going to cancel, partly because of Coronavirus, but also because I got a good deal for travel directly to the USA from AKL on QF.

I am happy to pay the US$125 cancellation fee on the JL award ticket, but I am just wondering if anyone has had any success in getting AS to waive the fee for flights into or out of Japan due to Coronavirus.