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Thread: Passport data entered by phone app scan
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Old Feb 25, 2020 | 4:16 pm
  #275  
WineCountryUA
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Originally Posted by hockey7711
Checking in for my flight, no choice to use my stored passport (there is not even a place for it in my profile anymore)...
"use the app to scan your passport."
Of course it doesn't work.
Been trying for over an hour!
Lighting is important as the page is a bit reflective and with the wrong lighting that can be a problem. If you can see light reflections especially all the bottom 1/3 or photo, it will fail. Soft diffused lighting is best. And needs to be flat.
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