Originally Posted by McRabbit

As of today, the Air NZ online information about the regional lounge at Nelson states as its complete description of entitlement to access (nothing at all about ticket stock):

”Access
Airpoints Elite, Gold, Elite Partner and Koru members departing on an Air New Zealand flight (no more than four hours prior to flight departure).”

From the judgment, it appears that Ms Sharma was a Koru member. She had “an accumulation” of Airpoints but her status is not given.

The banning action was solely about her personally. It does not appear that any of the other family members has been banned.

But she is accused of wrongfully claiming a right to enter. Who would not become angry at being alleged to have entered without being entitled.

The racist and hate-filled attitudes of some commentators on this site are offensive. I hope never to fly with them on board or in the lounge.