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Thread: How To Bring Ritz-Carlton Caliber Customer Service To Any Type Of Business
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Old Feb 25, 2020 | 11:06 am
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MSPeconomist
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It was easier when RC was a totally independent brand, although they weren't inclined to invest in a loyalty program. Now customers can have bad experiences with Marriott/Bonvoy customer service long before they arrive at the front desk.
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