FlyerTalk Forums - View Single Post - BA11/BA12 LHR-SIN Cancellations 24/25 Feb 2020
Old Feb 25, 2020, 4:07 am
  #9  
corporate-wage-slave
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Originally Posted by Sam Bee
Amazed they havn't got a negotiated deal with SQ/QF (especially) - sure can't cost BA more than £300 + tax on a one way Y sector?! And would keep the client happy as they get home earlier / within 90 minutes of original time.
The system is biased to BA metal and there are good reasons for that in terms of end to end processing, customer relations and ticketing. Had the OP made a request for the QR service (a) it would have been agreed and (b) it would not have cost BA any significant sum due to the way that IATA inter-bill each other for irrops. If it was purely money driving then probably QR would have been cheapest overall, but there isn't a micro analysis of this, BA have policies in place which simply provide that BA as far as possible resolves these cases internally to BA.
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