FlyerTalk Forums - View Single Post - the grass is not always greener on the other side...
Old Feb 23, 2020 | 4:52 pm
  #17  
email2markt
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10 Years on Site
 
Join Date: Nov 2014
Location: Brisbane
Programs: BAEC Blue/Bronze, Krisflyer, Qantas
Posts: 519
I don’t think you can infer much about BA from Lufthansa sometimes getting things badly wrong, or from say Singapore Airlines sometimes getting things very right.

In these situations there is generally an expectation and a reality. Generally expectation is derived from how much you paid / how much you were promised.

If BA continue to deliver consistently at or around expectations then they’ll be fine. Problem is maintaining the reality while keeping a lid on costs/efficiencies.
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