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Thread: Updates to Hilton’s Current Best Price Guarantee
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Old Feb 23, 2020 | 10:43 am
  #42  
trantor2312
 
Join Date: Jan 2012
Location: BCN
Programs: A3 *S, JK *G (not anymore), HH G (not anymore)
Posts: 43
Originally Posted by diamond club freeloader
Agreed.

For some reason the hilton team appear repeatedly 'unable' to see the cheaper rate I can see on the same website in the same moment. This applied as recently as today to both agoda and amoma.

Pointless and frustrating. It can be hard to remain polite!
This very same thing just happened to me...

I was denied the “Price Match Guarantee” because they “couldn’t find the rate”… I sent the exact link and a screenshot, but they continued to reject the claim.

Shame on Hilton!​​​​​
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