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Thread: Missing miles master thread (miles not crediting, retrocredit issues etc)
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Old Feb 21, 2020 | 11:19 am
  #268  
pogonation
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Originally Posted by ISTFlyer
The *A retroclaim tool on the website is not working properly. You could also try the TK mobile app, if it doesn't work, you would need to fill out a feedback form on the TK website. See the WIKI of this thread for more details.
Thanks for the reply. Tried the app but it keeps saying: ERROR, Please enter the single-letter fare class on your ticket e.g Y, X etc.

I have entered J. But it doesn’t seem to recognise I have filled that section. Such dodgy IT for such a huge airline!
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