FlyerTalk Forums - View Single Post - Poor service from Amman
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Old Feb 21, 2020, 9:29 am
  #7  
florens
 
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,532
Originally Posted by BA6501
It's not a tech issue, it's been planned for a few months now. There's a policy on ba.com I believe, for J pax to change dates / get 50% refund for BEY and 75% refund for AMM. Nothing for Y though.
My bolding.

This is very, very poor of BA.

Given the fuel savinings BA have by operating a NEO aircraft, surely they could have provided something more substantial to eat down the back.
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