Originally Posted by
BlooJoo
Denying that this is confusing and/or misleading is patently ridiculous. AA's IT department messed up here. This should never ever have been coded to Flagship First. Should have been coded to Flagship Business. Anyone with a receipt for this service which states Flagship First should 100% be given all Flagship First amenities and privileges, and AA should learn from their mistake.
That would be a complete exception to how AA markets the 2 cabins on a 2 cabin service, so much so that in the benefits Dining and Check in , it explicitly states that these benefits are only where it is 1st class on a 3 cabin aeroplane
That the pricing is also for business class should provide some form of warning ( as it did to the OP ) that maybe it isn't a 3 class aeroplane
It seems very odd to put a 2 class aeroplane on that route - A while back AA did go and recode 1st class on 2 cabin aeroplane as business class ( JCDRI ) - why it continues to promote it as 1st is bizarre and leads to this situation
Unless the agent makes a mistake , I would not expect that dining will be given since it is clearly mentioned that 2 class does not get access
Stop calling business class , 1st class and the problem will go away and seems the logical solution to avoid in the future - Given $708 is the cheap business fare, $708 for 1st class should not require some form of special airline genius to figure that it might not be all it seems
Personally , I think that the $128 for premium economy seating is the steal being offered