Originally Posted by
Antarius
You've got to be kidding me. Now published benefits knowledge about first class now requires fare code knowledge. Do they need to know how to fly the plane too?
FT is divorced from reality.
Hasn't stopped AA in the past. It used to be that on 3 class transcons (767-200 days) that only full fare F and Z (award) got access to the Flagship Lounge. Discounted A class was excluded.
From my standpoint (and it's something you can see when booking by clicking on "Details") it books into I class. Pretty easy to deny entry to FFD there. However, AA have done a poor job in terms of marketing this.