Originally Posted by
vincentharris
DL has a FAR way to go to reach AA level service. The problem is over the years the service has been slipping and not recovering in my experience. Keep going this way and they sure can have a race with AA to the bottom.
I agreed and that’s why I’ve stuck to DL for domestic flying for the most part. However, once this kind of attitude gets a foothold it becomes a cancer and spreads. It’s important to eradicate it quickly.