Originally Posted by
GetSetJetSet
Just flew GRU-JFK in J, my IFE was inop for the ENTIRE flight. FA gave me 10k RDM on the little handheld but I feel like that’s low for a 9-10h flight and another 10-20k RDM would be more “fair.” Thoughts?
You actually got 10k miles as compensation? AA is being generous here. That's more than what many people get, which is a "sorry for the inconvenience" note.