Originally Posted by shandy01

Many thanks for the response.

I've explained the situation to AMEX (and that it was the LX associate who intimated to go down the chargeback route). The last time I called Opodo, I was waiting for an hour and an half so was a bit loathe to go through that again (for the 4th time). I'm just trying to get a flavour for what folk think is reasonable/unreasonable (ideally we just want to push the flights back a few months now, in the hope the flight ban will be lifted).