Originally Posted by
Keyser
the new website is terrible & the view booking section doesn't work for me half the time....
if you are member of flying returns & entered your fr number while booking then log into your account, click on 'pay with fr points' & then click on 'my bookings' on the top of the page....this will take you to a page that has a list of all your bookings....from here in typical ai fashion, some bookings will allow me to send myself a receipt while some wouldn't....
The reservation comes under future reservations but not under the my bookings. Now for the second mystery, I upgraded one of the flights in this itinerary to Business and it shows as I class on the future reservations and old reservations website however I called AI to enquire about why the reservation doesn’t view on the new website and they sent me the itinerary receipt however this shows me as Q class like before the upgrade. So I tried to process the upgrade again and it says ‘Eligibility failure - already upgraded’ which leads to the confusion am I upgraded or not? Option town wont let me select seats on the I class fare but let’s me on the other flights.