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Thread: [JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
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Old Feb 18, 2020 | 1:02 pm
  #3516  
JALPak
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Originally Posted by angra
I had a flight cancelled by JAL due to weather, and would like a refund. But I can not seem to get hold of a human. I've spent hours on hold with 1-800-JAL-FONE, and have not gotten any response via any of the electronic channels I have attempted. Is there a path I'm not seeing? I have not been able to request a refund online as the refund request system does not recognize my reservation.
Did you book through a travel agent? You may have to go through the booking agent for your refund request.
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