Folks, please bear with me here. You gave me such good help for my upgrade on AMS-CUR, I feel you can help me again here.

I'm in mile-burning mode. But I'm a little confused about the web@wards, and the KLM website is little help.

I assume that, given the name, they are only bookable online.

I also assume that, given the link at the bottom of the web@wards page is to the standard redemption booking page, that this is how you go about booking it.

My questions, however are:

Are these assumptions correct?

Do you get confirmation, during the booking process, that you've got the discount, and are not paying full whack?

Is there any way to force the booking engine to take, say, an AMS-ATL routing to save your miles (even though it offers you the more expensive ones)?