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If you don't want to understand how our system works, that's fine, but then don't pretend you know how it works better than we do. We gave the Qantas example to point out that there is an issue with how BA is publishing the award inventory, which happens from time to time. Part of understanding airline data is understanding that it's not like reading a book, there isn't a black and white answer to questions sometimes, we wish it was that easy.

Second, we ask you to email us directly so we know who you are and can lookup (and replicate) the exact search you did via your EF account, not because we're trying to get the conversation off the thread or create more work for you or whatever other reason you came up with, it's the best way for us to communicate with our customers properly. If you would like to email us for further help, where we can show you how the BA data is correct when published, then we will be glad to help you.

-EFV