Few days later, ExpertFlyer still doesn't work properly. It's not my (customer's) business how you fetching the data, for me it only matters if the service is working or not. The fact is - service is not working as advertised. Any random excuse will go, but from the customer's point of view, it's irrelevant - advertised service is not being provided.
Originally Posted by
ExpertFlyer Voice
As Rewardflightfinder just scrapes from BA.com so there won't be any difference between the two.
If it gives the right result for customer, why can't you do the same?
Originally Posted by
ExpertFlyer Voice
If you try to find the inventory on a partner airline website you'll find you can't. In fact Qantas, for example, just returns an error. It's likely BA isn't publishing the inventory correctly and when they do it will be reflected on EF as well.
You are wrong. AA website is returning correct availability. It's a partner airline, right? EF still returns 0. (Good try with Qantas, though).
Originally Posted by
ExpertFlyer Voice
If you have further questions about specific searches you should email us directly at
[email protected] we didn't see that you did.
Thanks for pointing what should I do. <redacted by moderator>.
I have no intention sending emails to you, as it won't help me at all (you already showed your type of excuse that would have been used).
This is an open forum to share users experience. And this is the key point of this post - to share the experience with EF and warn other users that EF is not as good as it is advertised, especially for paid services.
If you'd want to discuss this issue further with me, feel free to send a PM. Thanks.