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Old Feb 17, 2020 | 3:27 am
  #2063  
rjn21
20 Years on Site
 
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 882
Originally Posted by Sprodo
....but did not get the usual AMEX 'You used this offer' email but it shows as Expired, rather than Claimed in my offers thing. Has anyone elses cleared?
Mine took 5 days from transaction to email. Usually I get the ‘you used’ email within a few minutes from the qualifying transaction.

For the bigger bonuses I’ve taken to adding £1 to the spend requirement, so £301 in this case, and screenshooting the ‘loaded to card’ offer and the charge notification, in the app, as a couple of years back the spend £x get y,000 avios, up to 3 times, only tracked on 2 of 3 spends. All fixed after several phone calls, but a faff. I was advised to add the £1. Whether that additional £1 is an urban legend or has validity, no idea.
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