Judging from some of the posts, I can see some people really love SQ I really don't want to get into an argument with these people. However, I also want to address some of these things as some of the comments are kind of personal / sarcastic and I don't want to hear those same people ask "Where is OP"

I obviously really looked forward to this flight (in fact, I went out of my way to try SQ - and on a longer flight), I documented the pluses and minuses and wanted to see if there are better SQ alternatives (different aircraft type), if AKL was just a fluke, etc.

Obviously, if I were willing to spend the money/miles, I would pay for PE or J. However, not everyone can or want to spend the money/miles for an airplane ticket - especially when one was under the impression that their Y was pretty good I obviously don't follow the SQ forum. I remember reading years ago that the Y pitch was good and NH was good. So, I was expecting the seat pitch to be at least as good as NH.

My problem is not with the flight is late. My problem was they never updated the departure time on the FIDS (which might be an airport issue - however, I would have expected a wonderful airline like SQ to have worked that out with the airport). The NZ Lounge agent also did not know the flight was late. At that time of the day, all the stores at AKL was closed.

Each Star Alliance carrier boards slightly differently. In general, I "respect the higher class" so I keep a distance from the gate until called. At AKL that night, they were calling First then Business, which is what I would expect an airline like SQ would do. So, I would have expected Elite (SQ, *A Gold) passengers to be called next. It was not. Instead, they started boarding the Y passengers on the other line.

I guess I have never been on a flight with so special meal orders. I was not complaining. I was just feeling the pain of the FAs - carrying the trays and looking for the passengers.

Some of this is obviously the result of high expectation - expected it to be perfect and it was not.

Again, I am here to share my experience and see if there are solutions (flying SQ in Y) so I can give it another try. If you are going to be sarcastic or rude, please just skip it. Thanks.