Date: 1/21/2020
Status: EXP
Fare Class: C (SWU from Q)
What happened: Booked BOS-LAX-AKL. BOS-LAX with 3hr mechanical delay due to malfunctioning forward door. Off loaded from plane and will miss connection in LAX. Rebooked on BOS-HKG-AKL in J. Arrive 26 hours after scheduled arrival time in AKL. Bag never offloaded from BOS-LAX. Delivered to me 1 week! later.
Compensation: $300 voucher (initially offered 15k miles which I declined) plus baggage necessities reimbursed (check pending). I'm a little disappointed - 1 day of vacation missed and 1 week of shopping for clothes and hoping my bag shows up the next day. Thoughts from the group?