Yesterday i was cancelling a Singapore work trip coming up later in Feb, which I needed to do by phoning the NZ calling centre. The cancellation is due to conservative travel policies we have put in place at work to avoid non critical business travel right now. I was informed that the normal 10 days or so time to refund is now taking up to six weeks. According to the agent who helped me he said this was due to many people cancelling flights due to the corona virus outbreak.

(note Air NZ were not offering any special leeway for Singapore changes, i wasn't expecting it as Singapore is not (yet?) on any travel warning but i did ask if there was any just to see.)

Anecdotally, i have even heard of some companies cancelling travel to places like USA.

It would seem the impact of this could be quite far reaching for the airline, I guess like most airlines globally. In NZ case if Singapore keeps seeing more cases and if people start staying away even from transfers, with many travellers presumably avoiding Hong Kong, that would take would take out their only other real Asia hub i guess.

Are/would any of you reconsider travel to or via airports like HKG and SIN right now? And curious for those work flyers whether your companies have put in place restrictions beyond mainland China?