Other twist: Aeroplan status.
Not sure where the tool takes this from. My wife has 50K status until end of February. Based upon her 2019 flying she already qualified for 35K status also. (Not relevant to this issue, I am still unable to gift her 50K status again until March 1.)
The tool shows her as 35K, SA silver at this point. Checking on Altitude, still 50K. Checking the file on aircanada.com, no way to find status.