Originally Posted by stevendorechester

As other posters have noted Cathay Pacific is require by law to either re-book on their next ( not possible in this case) or re-route on another airline. This should be very easy in the case of those who booked via CX. Those who booked award tickets through other airlines might have a harder time as CX will probably send them back to the ticketing airline, who might only be willing to use award space. In that case it will take some persistence but should happen, as both the issuing airline and the operating airline are jointly responsible. In the end the airlines have no choice, as this supersedes any COC that was agreed too.

Now if only the rest of the world could adopt a similar law ( minus the compensation requirements for delays and cancellations; that raises fares for all of us). Cancellations happen; the passenger should never be left holding the bag.