FlyerTalk Forums - View Single Post - Ryanair cancelled due to weather - no hotel or food for elderly couple
Old Feb 10, 2020 | 10:40 am
  #3  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
All easily claimed on the website. Simply hit the "button" marked "Apply for Compensation," select the "expenses only" category and complete the details. They should keep their receipts and be prepared to submit them if requested. All of this falls under "duty of care" which is not compensation and applies even if the cancellation was due to poor weather.

https://www.ryanair.com/us/en/useful...ssenger-rights
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