Originally Posted by
JBord
You do? That's the most surprising part of the post to me. I've never received one, even though I sometimes see an upgrade in the app before I get to the hotel. I don't believe I've done anything to disable them.
Yup. Definitely received one an hour before check-in time on my latest stay (not sure what the driver on the timing was, as I'd been showing upgraded in the app for a day at that point). Also have received them for previous stays. Not 100% of the time though.