Originally Posted by
seigex
It's a show at a museum, so she's probably responsible for getting her pieces to where they need to be.
I have loaned art works to museums and they picked up, packed, and shipped the art and returned it. Others I know have had the same experience; I have been present when when art works owned by another person were picked up for a loan to a Canadian museum. The museum assumed all responsibility— including insurance and customs formalities.
None of us are artists — not sure if that makes any difference.