Originally Posted by
NoDestinations
I agree with above. Supervisors are able to open up award space on most flights.
Correct.
Originally Posted by
NoDestinations
I believe the process that they use is the same way that they overbook a flight...
No; it's not related.
Originally Posted by
NoDestinations
as the agents say that they "overbook" saver level space...
No such thing. (That doesn't even make sense; you can overbook a cabin, but you can't overbook a fare class).
Originally Posted by
NoDestinations
and they have an indicator on their end as to whether or not they are allowed to overbook that space... and the answer is usually yes.
OP should be eligible for positive space re-accommodation on a UA-operated flight, meaning any business class seat. So, the "indicator" would be J inventory.
Originally Posted by
NoDestinations
But yes, I would agree with above, speak with a lead agent and ask that they reaccomodate you on United metal. Remember, they can only open up space on UA flights, not partners.
Yep; I agree. OP got a bad agent; HUCA until you get a good agent.