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Old Feb 7, 2020 | 9:55 pm
  #2  
loyaltylobby88
 
Join Date: Aug 2019
Programs: Bonvoy Titanium, Hilton Gold, Shangri-La Jade, Radisson Gold, IHG Spire
Posts: 60
I recently wrote to Six Senses Duxton to find out the IHG Spire Elite benefits. Was pretty surprised by the 2 complimentary breakfast offering only for stays booked with IHG points. We are pleased to extend the following benefits to our IHG Rewards Spire Elite members:
  • Room upgrade upon check-in (subject to availability)
  • Daily breakfast for 2 (for Rewards Night redemption only)
  • Welcome amenity / Welcome drink
  • Late check-out till 2pm (subject to availability)
  • 10 points per USD$1 on qualified rates (not applicable for Rewards Night redemption)
  • Complimentary Wi-Fi
Frequently Asked Questions

Am I able to use my points to pay for incidental charges?

At this point, guests will not be able to use their points to pay for incidentals.



Am I entitled to my benefits if I booked via Online Travel Agents? Am I also entitled to earn points?

Members are not entitled to benefits and points if they book via OTAs.



Am I entitled to my benefits if I booked via wholesalers? Am I also entitled to earn points?

Members are not entitled to benefits and points if they book via wholesalers. However, members will earn points for incidental charges.



Am I entitled to my benefits if I booked under a corporate rate? Am I also entitled to earn points?

Corporate guests booked on qualified corporate rates will be entitled to benefits for their stay and will earn points based on 10 points per USD1.



Can I walk-in to make a booking using my points at the Front Desk?

No. If members intend to use points to make a reservation, they have to log in to IHG website to make the reservation.



How long does it take to credit the points to my account?

About 3 – 5 working days.



How many points would I be able to earn for my stay?

For every US$1 spend on room charges and incidentals, members will earn 10 points.



How many points are needed to redeem for a room in a Six Senses Singapore hotels?

For Duxton, it is 55,000 points for a Shophouse Room.

For Maxwell, it is 50,000 points for a Merchant Room.



Do I need to be present in order for the member benefits to apply?

Yes, the guideline is that the member needs to be present in order for the benefits to apply.



Does the membership benefit apply to all other rooms booked under the my name?

No. The benefit is only applied to the member’s room that he/she is staying in.



Would members on redemption stays (Reward Nights) be able to earn points for their stay and incidentals?

Members will not be able to earn points for the stay that is on redemption but would be able to earn point on incidentals.



Does Ambassadors enjoy the benefits like Guaranteed Early Check-In, Guaranteed Late Check-Out at 4pm, Complimentary Upgrades, Complimentary Breakfast, etc at Six Senses Singapore?

No. Ambassador benefits are only applicable at Intercontinental Hotels.



Does Ambassadors enjoy the benefits of Rewards Club members?

Yes. Ambassadors automatically become Platinum or Spire Elite member and as such, Ambassadors will be entitled to the Rewards Club benefits.
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