FlyerTalk Forums - View Single Post - Has United Suddenly Gotten Astonishingly Stingy on Comp?
Old Feb 7, 2020 | 3:53 pm
  #6  
smxflyer
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Originally Posted by NoDestinations
Yes! I spoke to Customer Care and they said that their "compensation guidelines have dramatically decreased starting January 1st". I was offered $100 for 16hr Business class flight with no IFE... I pushed and they upped it to $125! The agent said "If you are unhappy with what I am offering you then you must email in because I cannot go any further over the phone."
United Gets Stingier With Customer Compensation for Flight Delays – Skift
https://skift.com/2020/01/06/united-...xEN16z&ampcf=1
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