Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,735
"It's bad enough having to pay $5 to talk with one of NW's grumpy agents. If you think I'm going to pay $5 to talk to some contract Delta imbecile in India who can't even do the job, let alone understand what I'm saying, you gotta be out of your mind."
Isn't that the whole point, drive you to just do it yourself on the web?