Originally Posted by
iahphx
Everything is great until I try to make the purchase and I get a popup saying "
I'm sorry we're unable to complete your redemption at this time. Please contact the IHG Rewards Club Service Center for further assistance." I tried last week and had the same result today. Any suggestions? I assume calling IHG would be met with some confusion and, likely, a lack of a solution.
I get the same error on multiple browsers. How did you guys resolve this?