I hear your frustration. AA has been diving to the bottom for quite some time. Soon to achieve 1st prize. With over 3.5MM, it all started years ago because of their network in LatAm and alliance with IB. Not any more. Schedule and price come first for any class of cabin. I could care less about 'collecting' miles, status, etc... Being a minority (low maintenance) pax, I have no other expectations other than being taken from point A to point B. A plane is just a bus with wings. It just so happens that AA buses tend to break more often...