Originally Posted by
Globaliser
To clarify: Have you actually been charged twice, as your thread title suggests? Or is all that you're seeing simply two authorisations for the same amount?
And are you having any problems using the card for other transactions? If not, I don't see why this should be a worry. If you are having trouble using the card and you need to or want to use it, Amex might help by temporarily increasing your credit limit.
To clarify, there are two authorisations / pending transactions. I understand that these are not "real" charges yet, but they do eat up my credit limit all the same. Amex said their system waits for 7 days before it gives up on the auth that's lost in the crack, and releases it.
I haven't yet tried using the card for any other transactions, but the app says available credit £0.00, so my assumption is that it would be declined. Amex did suggest that I could request to increase the credit limit, but I don't feel comfortable taking on more credit at this time, so I declined the polite suggestion.