FlyerTalk Forums - View Single Post - No refund or redeposit for award tickets <72 hours - change in applied policy?
Old Feb 4, 2020, 6:45 am
  #12  
Mr. Tickets
 
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,236
Originally Posted by sydneyracquelle
I have had very accommodating agents in my experience who have told me that they have flexibility with the T-72 rule on award tickets. One technique I have used within T-72 is to change the flights to any dummy date far in the future that has the same price in miles (I research this first) due to a family or work issue. This is a softer landing for the agent in terms of waivers and favors. Then I subsequently call in to cancel it.
And you don't think Delta is tracking this? I think Delta still looks at a change as a redeposit (you can check your account and see that the miles are put back in and then taken out again). Exactly the type of thing that could make Delta review procedures and close loop holes.
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