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Thread: No refund or redeposit for award tickets <72 hours - change in applied policy?
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Old Feb 4, 2020, 5:41 am
  #11  
xliioper
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Join Date: Jul 2003
Posts: 23,066
Originally Posted by xolinlevh
Thats because the 24 hour rule is a law, while the 72 hour rule is a Delta policy. Laws trump rules
Actually, the "law" only requires the 24 hour rule be applied to tickets booked at least 7 days out. DL is going beyond what is required by the law with it's 24 hour policy.
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