No refund or redeposit for award tickets <72 hours - change in applied policy?
I've been 360 for the past couple of years, so maybe things have changed. As a DM before then and since, I never had an issue canceling an award ticket close in and getting a refund. The rules have always said no refunds or redeposits within 72 hours of the flight, but the rules have never been applied. Is this a change in applying the policy, or just a HUCA situation?