Old Feb 2, 20, 10:03 pm
William Rigg
Join Date: Feb 2020
Programs: cx
Posts: 6
Cathay Pacific Marco Polo Club impossible to contact them via phone

I have tried all day to contact Cathay Pacific Marco Polo club to confirm a flight upgrade.
Their dedicated lines don't answer. You either get an constant engaged tone or are asked to try the number again.
Quite ridiculous for a first rate Airline.
I tried with mobile and land line all day every 30 minutes or so.
Before it wasn't a problem but now it seems they cant cope with the number of calls or need it upgrading ASAP.
Very bad for its members indeed.

Has anyone else had this problem.
Very bad indeed.

Last edited by William Rigg; Feb 3, 20 at 3:25 am
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