Originally Posted by
Gig103
I submitted my renewal paperwork and payment 10/17/19. I'm still showing "pending review".
My question is if I can have the on-arrival interview if I'm still pending?
NO.
It specifically states on the website and in emails that eligible applicants receive:
What is Enrollment on Arrival?
With Enrollment on Arrival, Global Entry applicants who are
conditionally approved can complete their interviews, the last step of the Global Entry process, while they are clearing through United States Customs and Border Protection or
https://www.cbp.gov/travel/trusted-t...llment-arrival