Canceled my card yesterday through a phone call. Going by last year, my annual fee would have been charged today. The lady on the phone said that she'd have to email my relationship banker, and it would take a few days, and that she is not sure if it will be closed in time to avoid the annual fee.
I logged into the CNB website today to see if I am charged the annual fee. It's just all blank space now under Account Summary page.
I guess I will have to see if I receive a paper statement to see what my balance will be. My relationship banker was competent. I wish I could have given her more business, but the bank's website has always been a joke.
I won't miss CNB. Onward and upward.