Has anyone had trouble with emailing THY about the stopover benefit. A couple of months ago I emailed them for info about the program and they got back to me within a couple of days but now that I have booked my ticket they will not email me back. I have emailed them twice with no reply and it has been a week since my last email. For what it is worth I am flying from Houston, have a stopover in Istanbul for 2 days, then fly to Cairo. I also call the phone number listed but there is no answer and the system hangs up on me after about 10 rings.