Originally Posted by
Jon Maiman
Not terribly surprised to hear that Marriott also filters reviews. I guess the naive traveler might believe the reviews. For anyone else, they know buyer beware....
Interestingly, I just looked up the Crappy Courtyard I stayed at and left a less-than-stellar review for on Marriott.com and TripAdvisor. Somehow the TripAdvisor page for that property was reset in November of last year and the reviews are mostly glowing. Ironically, the reviews on Marriott.com are much less enthusiastic than the ones on TripAdvisor. As a result, the property's rating on TripAdvisor is higher than on Marriott.com, which surprises me.