Originally Posted by
sluneckov
I had similar problem flying LA coded IB operated and after multiple attemps with IB call centre and twitter team I gave up as no one was able to help me and just kept repeating to call LA

bunch of amateurs
I called the IB customer service in Spain, but unfortunately the outcome was the same as
sluneckov experienced...the service agent tried many times to overcome the issue, but she said that the system tells her "restricted". I guess the only option is to try OLCI as soon as possible, or try to sort this out at the airport when checking in for the flights. Real beauty of these codeshare flights?! Real OneWorld experience :-(