FlyerTalk Forums - View Single Post - Need Help: Asiana Email Address

Jan 30, 2020 | 1:44 am

#5

aritrixa

Join Date: Jan 2020

Location: CGK

Programs: SQ KF, Marriott Bonvoy, GA Miles, QR Privilege

Posts: 111

Quote:

Originally Posted by OccasionallyFlying

SQ is responsible for requesting missing miles from OZ and furthermore, OZ probably can't do anything without direct access to the KrisFlyer system. I would keep pushing SQ for the miles.

Have you tried requesting the miles online yourself via the KrisFlyer "Make a claim" form? It might lead to a faster resolution.

Thanks for the insight that it is SQ responsibility to resolve the issue.

Yes, I have tried all available way to claim the miles, online form, phone call, email, but the miles still vanished in thin air

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