FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Jan 29, 2020 | 4:28 pm
  #2171  
ExpertFlyer Voice
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Originally Posted by Globaliser
A quick question about Aircraft Change Alerts, both to find out what recent experience other EF users have had and to see whether ExpertFlyer Voice might be able to shed some light on this.

On 29 February 2016, an announcement was made in the Master Information Thread:-However, recently I haven't been receiving the alerts I would have expected to get when a configuration has changed.

In particular, I've noticed this on BA shorthaul flights, where there is a moveable divider between business class and economy, so those cabins can grow or shrink if the divider moves. On 3-3 aircraft, business class is 2-2, so this ought to look like a configuration change; although on 2-2 aircraft (Embraers), both business class and economy are 2-2 and it is just the number of rows in each cabin that changes. If the aircraft type doesn't change, then the total number of rows stays the same if all that's happened is that the divider has moved.

Has there been a change in EF behaviour? Is this type of Aircraft Change Alert still supposed to be functioning? What have other EF users seen?
There has been no change and it would be helpful if you emailed us directly so we could look up your account and alert to see a specific example.
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