FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Jan 29, 2020 | 4:09 pm
  #2170  
Globaliser
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A quick question about Aircraft Change Alerts, both to find out what recent experience other EF users have had and to see whether ExpertFlyer Voice might be able to shed some light on this.

On 29 February 2016, an announcement was made in the Master Information Thread:-
Originally Posted by ExpertFlyer Voice
Hi everyone, we have 2 announcements to make:

First, Aircraft Change Alerts have been enhanced to now take into account if the actual seat layout of the cabin has changed. This check is addition to the existing check for a changed equipment code (both based on the seat map response).

...
However, recently I haven't been receiving the alerts I would have expected to get when a configuration has changed.

In particular, I've noticed this on BA shorthaul flights, where there is a moveable divider between business class and economy, so those cabins can grow or shrink if the divider moves. On 3-3 aircraft, business class is 2-2, so this ought to look like a configuration change; although on 2-2 aircraft (Embraers), both business class and economy are 2-2 and it is just the number of rows in each cabin that changes. If the aircraft type doesn't change, then the total number of rows stays the same if all that's happened is that the divider has moved.

Has there been a change in EF behaviour? Is this type of Aircraft Change Alert still supposed to be functioning? What have other EF users seen?
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