FlyerTalk Forums - View Single Post - Can't book using reward points - suggestions?
Old Jan 29, 20, 9:53 am
  #7  
balsingh
 
Join Date: Jun 2016
Posts: 15
Originally Posted by nrouxel View Post
You can try to erase all the cookies related to Accor on your browser and/or use your browser private mode
Tried that but to no avail.

I spoke to the Customer Care team who acknowledge that there is a technical issue with the reward point booking. However, they were unable to offer any solution or alternative way to use the points for booking. They suggest waiting till the IT team have looked into but that may take a while!!
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