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Thread: Does Chase care about customer retention?
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Old Jan 29, 2020 | 8:32 am
  #9  
snowmt
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Originally Posted by RedSun
Chase runs a flawed business models and it makes the churners happy. It offers a fat bonus for new card holders with high AFs. Chase then expects cardholders to use the card for all spending or carry a bonus.

The churners then cancel the cards after getting the bonus. Wait for 2 years and come back and get bonus again.
My feeling as well. There are better cards for daily spending, e.g., BOA premium rewards, Blue business plus, Citi double cash, Altitude reserve
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