FlyerTalk Forums - View Single Post - Can't book using reward points - suggestions?
Old Jan 29, 20, 7:05 am
  #4  
balsingh
 
Join Date: Jun 2016
Posts: 15
Originally Posted by Maelstrom View Post
Firstly, make sure that the rate you are booking has the "coin" icon, which indicates the rate is eligible to be booked with points. Some prepaid promotional rates, unfortunately, do not allow points to be used.
I have been able to make two reservations this past week on rates that have permitted the redemption of points at the time of booking online - one was a prepaid rate, the other was a flexible one.
Thanks. Can you advise which hotels so I can also try? I have tried so many and not seen the 'coins'. Starting to think it may be my account???
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